Refund policy

Our Promise

At Solazo, we stand behind every product we make. If you're not completely satisfied with your purchase, we'll make it right.

30 Day Satisfaction Guarantee

If you're not happy with your order for any reason, contact us within 30 days of delivery and we'll offer a full refund or replacement. No need to return the product. We'd rather you give it to a friend than ship it back.

How to Request a Refund

Email us at info@drinksolazo.com with your order number and a brief note about your experience. We'll process your refund within 3 to 5 business days to your original payment method.

Damaged or Incorrect Orders

If your order arrives damaged or you receive the wrong item, contact us right away with a photo and we'll send a replacement at no cost to you.

Questions

Reach out anytime at info@drinksolazo.com. We're here to help.